Your data rights

Download a JSON file containing all the data we hold about you: account, settings, courses, tasks, sessions, messages, notebooks, materials, uploaded files metadata, memory notes, subscription history, and usage logs.

→ Go to Settings → Privacy & Data and click Export my data.

You can edit your name, institution type, year level, major, language, timezone, and study preferences at any time from Settings.

For data you cannot edit directly (e.g. account email tied to Google OAuth), email navibygeo@gmail.com.

You can selectively delete or wipe everything:

• Delete a single session, notebook, group, or file — from inside that item.
• Delete all sessions / all materials — Settings → Privacy & Data.
• Delete all Learning Memory notes — Settings → Personalization & Memory → Delete all memory.
• Delete your account and everything in it — Settings → Privacy & Data → Delete Account. This is irreversible.

We delete data within 30 days of your request, with backups purged within 90 days. Some data (payment records, fraud-prevention logs) may be retained where law requires.

Learning Memory (private notes NAVI builds about your study habits) is off by default. Toggle it any time from Settings → Personalization & Memory. When off, no new memory notes are created and existing memory is never used.

To restrict any other processing, email navibygeo@gmail.com and we'll respond within 30 days.

The JSON export from Settings → Privacy & Data is machine-readable (UTF-8 JSON) and structured so you can import it into any compatible service or read it yourself.

Where we rely on your consent (Learning Memory, optional email notifications, cookie preferences), you can withdraw it any time from Settings. Withdrawal does not affect lawfulness of processing done before withdrawal.

We do not and have never sold your personal information.

We also do not share your personal information for cross-context behavioural advertising. The only third parties who process your data are essential service providers (Supabase for database/auth, Vercel for hosting, OpenRouter for AI models, Resend for email, Kashier for payments) under data-processing agreements.

You don't need to opt out of something we don't do — but if you want a written confirmation of non-sale, email navibygeo@gmail.com.

NAVI's AI assists your studying — it does not make decisions that produce legal effects or significantly affect you (e.g. grading, admissions, employment). Any AI output is advisory.

If you believe we've mishandled your data, you can complain to:

• EU/EEA: Your local Data Protection Authority (list at edpb.europa.eu)
• UK: Information Commissioner's Office — ico.org.uk
• California: California Attorney General — oag.ca.gov/privacy

We'd appreciate the chance to fix it first — please email navibygeo@gmail.com before escalating.

NAVI is intended for students aged 16 or older. If you are under 16 (or under 13 in the United States), you may not use NAVI without verifiable parental consent. Contact navibygeo@gmail.com if a child's account needs to be removed.

California residents may use an authorized agent to submit requests. The agent must provide written, signed authorization from you. We may verify your identity directly.

When you exercise data rights, we verify the request comes from you by matching it to your signed-in NAVI account (or, for email requests, by sending verification to the email on file). We won't ask for more information than necessary.